BDC Representative/Manager Job at Nielsen Automotive Group, Morristown, NJ

YkluL0RFeFdjMlorTUc2Snl6c0VvVlJ1Q3c9PQ==
  • Nielsen Automotive Group
  • Morristown, NJ

Job Description

Whether you're in the automotive industry or joining us from another field, Nielsen Ford of Morristown is ready to welcome you to our team! Huge used car inventory and digital budget in place for lead opportunities.

What We Offer:

  • FREE COLLEGE OPPORTUNITY!Online or in-person with Strayer University
  • New state of the art facility
  • Employee discount plans on purchases and services
  • We offer a competitive base salary plus commission
  • Health, dental and vision insurance
  • Life insurance
  • 401k retirement account
  • Paid vacation and sick leave

Responsibilities:

  • Handle all incoming and outgoing phone calls and emails
  • Handle our customer contacts through e-leads, follow-up, and lead generations
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
  • Answer customer internet inquires by both email and phone
  • Schedule sales appointments and reschedule no-show customers
  • Contact customers based on current marketing incentives
  • Follow up in manners that result in the customer visiting the dealership
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
  • Interacting with customers as well as with all dealership departments

Qualifications:

  • Must have BDC experience
  • Ability to manage a high volume of inbound and outbound sales call volume, internet leads and call lists
  • Strong organizational skills, with the ability to effectively multi-task
  • Must be reliable and dependable
  • Outgoing personality, ability to influence customers to schedule appointments.
  • Extremely customer service oriented
  • Excellent written and oral skills
  • Experience in previous automotive dealerships
  • Basic knowledge of computers
  • Bilingual a plus

Job Tags

Base plus commission, Full time

Similar Jobs

Unitek Learning

Exam Proctor Job at Unitek Learning

 ...but not required. Preferred: applicants that hold 1 of the following are preferred. NCTA Certified Test Administrator (CTA) Pearson VUE Certified Test Administrator ETS Certified Test Administrator Certified Exam Proctor (CEP) Additional Information... 

Bemana, LLC

Shipyard Safety Coordinator Job at Bemana, LLC

 ...Bemana is hiring a Safety Coordinator in the greater New Orleans area for a full-service shipyard and repair facility. As a Safety Coordinator , you'll focus onsupporting the daily safety operations within the shipyard to ensure a safe and healthy work environment... 

The Potter Law Group

Legal Assistant Remote Job at The Potter Law Group

 ...HOUSTON FAMILY LAW FIRM - WORK REMOTELY MUST HAVE FAST AND RELIABLE INTERNET You will assist our paralegals as needed with contacting...  ...for this job. Preference given to those who have worked in the legal field but we are always willing to train the right candidate.... 

Eurofins

Entry Level Scientist, Data Review Job at Eurofins

 ...accurate records follow instructions and comply with company policies. Minimum Qualifications Bachelors degree in relevant field such as chemistry biochemistry biology chemical engineering pharmaceutical sciences or other directly related field or degree with comparable... 

Polaris

Assembler 2nd Shift Job at Polaris

 ...At Polaris Inc. we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are and we create incredible...