The Deli/Bakery Department Manager oversees all operations of the deli and bakery departments, ensuring high-quality prepared foods, baked goods, and exceptional customer service. This role is responsible for managing inventory, ensuring food safety compliance, driving sales, and leading a team to meet department goals while maintaining an appealing and efficient department.
Key Responsibilities: · Department Operations: Oversee daily operations, including food preparation, baking, packaging, and merchandising of deli and bakery products to ensure freshness, quality, and attractive presentation. · Inventory Management: Monitor inventory levels, order product and supplies, manage stock rotation, and minimize waste to maintain product quality and reduce shrink. · Team Leadership: Train, schedule, and supervise deli and bakery staff, fostering a collaborative and productive work environment. · Customer Service: Address customer inquiries, resolve complaints, and provide product knowledge to enhance the shopping experience. · Food Safety & Compliance: Ensure compliance with health, safety, and sanitation regulations, including HACCP, FDA, and local health department standards, for both deli and bakery operations. · Sales & Profitability: Develop strategies to increase department sales, meet financial targets, and implement promotional displays to drive customer engagement. · Quality Control: Maintain high standards for product quality, freshness, and presentation in deli cases, bakery displays, and storage areas. · Budget Management: Manage department budget, control labor costs, and optimize operational efficiency. · Collaboration: Work closely with store management and other departments to align on store goals, promotions, and operational needs.Qualifications:
· High school diploma or equivalent. · 3+ years of experience in deli, bakery, or food service operations. · Strong knowledge of deli and bakery product preparation, handling, and food safety regulations. · Proven leadership and team management skills with the ability to motivate and develop staff. · Excellent communication and customer service skills. · Ability to work in a fast-paced environment, including evenings, weekends, and holidays. · Proficiency in inventory management systems and basic computer skills (e.g., Microsoft Office, POS systems). · Physical ability to lift up to 50 pounds, stand for extended periods, and work in hot or cold environments. Preferred Skills: · Certification in food safety (e.g., ServSafe) is a plus. · Experience with merchandising and sales strategies in a retail grocery setting. · Knowledge of baking techniques, deli meat/cheese handling, or prepared food trends. Please do not send any emails, resumes, or call.
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