Job Description

Housekeeping Job Description

Organization:

• Ensure the tools you need for your shift are well organized and you have all the materials you will need during your shift.
• Report for duty on time in line with the posted schedule.
• Submit specific time off request prior to schedule being posted.
• Be aware of your scheduled shifts and learning sessions.
• Be aware of department standards, goals objectives and performance.
• Be aware of specific guest requests.

Direct Activities:

• Clean, prepare and review guest rooms that have been assigned to you.
• Maintain a safe and secure environment for yourself, the guests and your co-workers.
• Respect the privacy of others and maintain behaviors in line with the company’s security, operating process and environmental policies.

Guest Facing Activities:

• Deal with any guest inquiries in a positive manner and in line with standards.
• Be proactive in ensuring all guests are acknowledged in a timely and appropriate manner.

Team Work:

• Ensure your behavior respects the perspective, privacy, safety and security of your co-workers.
• Provide constructive suggestions/feedback to the leadership group on product, process or learning delivery improvements.
• Apply yourself fully during team training and learning exercises.
• Report on time for your scheduled shift.
• Focus on the customers’ needs.
• Be flexible and adaptable.
• Approach change with a positive attitude.
• Demonstrate pride in your work.

KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates and owners.

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