Job Description

• Administrative Daily Responsibilities: Review and execution of Firewall Service Requests (FSRs), break-fix tickets, and formal change requests.
• Infrastructure Modernization: Facilitating the decommissioning and "refresh" of End-of-Life (EOL) hardware on a recurring basis.
• Compliance Maintenance: Implementing security controls and configurations to ensure agencies remain in alignment with IRS, FBI, and CJI compliance standards.
• Hardware Administration: Technical configuration and management of Cisco ASA and Palo Alto firewalls.

3. Operational Requirements & Schedule

• Standard Hours: 40 hours per week, Monday through Friday.
• On-Call Rotation: Participation in a weekly on-call rotation to address after-hours incidents.
• After-Hours Maintenance: Availability for scheduled maintenance windows or emergency response situations outside of standard business hours.
• Background checks: Must be able to pass Criminal, financial backgrounds and drug test

4. Technical Qualifications

The Contractor should show base Knowledge and maintain proficiency in:

• Palo Alto Firewalls: Next-generation firewall features such as, Zones, security policies, S2S VPN, Natting, and basic threat prevention
• Cisco ASA Firewalls: Configuration, troubleshooting, and rule management.
• General Networking: foundational knowledge of routing protocols, subnetting, OSI model ETC..

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