Job Description

Office Administrator

Established by chef and founder Alex Stupak in 2011, Empellón has grown into a multi-restaurant company with locations in Manhattan’s east village, west village, and midtown east neighborhoods with more in development. Empellón simultaneously embraces the greatness of Mexican cuisine as it is, while constantly striving to realize what it could be. Empellón translates to jostle. For us, it means to push in a new direction and to push ourselves to strive for the best.

We are seeking a highly organized, professional, and detail-oriented Office Administrator to support the daily operations of our restaurant. This role is essential to maintaining smooth administrative functions and providing operational support to both front-of-house and back-of-house leadership teams.

The Office Administrator reports directly to the General Manager and the Director of Culinary Operations.

Responsibilities

• Answer incoming phone calls and direct calls appropriately
• Manage and coordinate guest reservations
• Assist guests with receipt requests and follow-up communications
• Support the updating and printing of menus
• Maintain cleanliness, organization, and overall upkeep of the office space
• Monitor inventory levels and place orders for office and restaurant supplies
• Coordinate employee onboarding and distribute all necessary onboarding and training materials
• Assist management with administrative projects and operational tasks as needed
• Maintain organized digital and physical filing systems
• Support communication between departments to ensure efficient daily operations

• Previous administrative or hospitality experience preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Professional demeanor and strong attention to detail
• Ability to work independently and prioritize tasks effectively
• Proficiency in Microsoft Office, Google Workspace, and reservation platforms is a plus
• Ability to maintain confidentiality and professionalism in a fast-paced environment

• Full-time or part-time availability based on operational needs
• Restaurant and office environment
• Must be comfortable working in a fast-paced hospitality setting

We encourage our employees to grow and learn and offer many opportunities for personal and career development.

We are an equal opportunity employer, dedicated to policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, disability or any other basis prohibited by federal or state law.

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