Job Description

As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®

We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers. 

Job Details 

• Corporate Office located in Indianapolis, IN. 
• Flexible work options: Remote & Hybrid schedules available
• Relocation Expenses Reimbursed:  No
• Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.

Job Summary 
The UX Designer is responsible for designing creative, intuitive websites and user experiences that meet the needs of our customers, while ensuring business and marketing objectives, customer goals and brand strategies are satisfied.

Duties and Responsibilities  

• User Research & Discovery
  • Conduct and synthesize user research (interviews, usability testing, surveys, analytics)
  • Develop user personas, journey maps, and experience flows
  • Identify usability issues and opportunities based on user insights and data
    
     
• UX Design & Interaction Design
  • Create wireframes, prototypes, and interaction models at varying fidelity levels
  • Design end‑to‑end user experiences for new features and existing workflows
  • Establish and refine information architecture and navigation models
  • Ensure designs align with accessibility standards (WCAG 2.1+) and inclusive design principles
    
     
• Collaboration & Delivery
  • Collaborate with product, engineering, and QA teams throughout the design lifecycle
  • Translate requirements into clear, developer‑ready design specifications
  • Participate in design reviews, daily stand-ups, sprint reviews, and stakeholder presentations
  • Support implementation and validate designs through post‑release testing
    
     
• Design Systems & Standards
  • Contribute to and maintain design systems, patterns, and UI guidelines
  • Ensure consistency across products and platforms
  • Advocate for UX best practices across teams

• Front-End HTML/CSS Development

• Use browser developer tools to inspect, troubleshoot, and correct UI issues.

• Proficiency with CSS and SCSS (Sass), including responsive design, and scalable, component-based approaches.
• Ability to review and modify HTML/CSS provided by developers to ensure accuracy with design specifications.
• Demonstrates a mindset that bridges both design and development, balancing user experience understanding with technical know-how.

• 3 + years of professional UX design and front-end development experience
• Strong portfolio demonstrating user‑centered design thinking and problem solving
• Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD)
• Experience designing responsive web applications and/or mobile experiences
• Understanding of accessibility standards and inclusive design practices
• Strong communication and collaboration skills

• Undergraduate degree in UX Design, Human‑Computer Interaction, Psychology, Graphic Design, or a related field (or equivalent experience)
• Familiar with UX industry standards and trends.
• Familiarity with usability testing tools and analytics platforms
• Experience designing for enterprise, regulated, or data‑heavy application
• Experience with Visual Studio, VS Code, and Git is a plus.
• Experience working in Agile/Scrum environments.
• Experience using Agile project management tools (e.g. Azure DevOps or Jira)

Perks

• Comprehensive benefits package including Medical / RX / Dental / Vision / Life insurance
• 401k Plan with company match
• Paid Time Off and Company Paid Holidays
• Free employee parking
• Casual dress environment
• Tuition reimbursement plan

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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