Job Description

Job Title: Career Services Specialist (Coach, Facilitator & Job Developer)

Reports To: Programs | Career Services

Department: Programs

Job Classification: [Full-time]

Salary Range: 48K- 53K, plus competitive benefits

Objective of Role: GOSOWorks, the workforce development and employment preparation program of Getting Out and Staying Out (GOSO), is seeking a dynamic and results-oriented Career Services Specailist to support young adults ages 16–24 impacted by the criminal legal system in achieving meaningful employment and long-term career success.

This role combines coaching, facilitation, and job development to guide participants through career planning, training, placement, retention, and advancement. The position operates within GOSO’s participant-centered framework grounded in accountability, restorative practices, and workplace readiness.

Responsibilities:

• Develop individualized career plans and provide ongoing coaching focused on accountability, goal progression, and employment readiness.
• Support participants with resumes, interview preparation, job search strategies, and Candidate Portfolio development.
• Facilitate engaging career readiness and professional development workshops.
• Deliver instruction aligned with GOSO’s workplace readiness framework.
• Create a structured, accountable, and participant-centered learning environment.
• Build and maintain employer and community partnerships.
• Develop internship and employment opportunities aligned with participant goals.
• Manage placement, employer engagement, and retention support.
• Monitor participant attendance, engagement, and progress.
• Address performance concerns through structured, restorative, and solution-focused conversations.
• Maintain accurate participant documentation and outcome tracking.
• Maintain organized records related to participant progress and placements.
• Participate in case conferencing and cross-department collaboration.
• Contribute to program improvement and alignment across service phases.

Work Schedule & Flexibility:

• Strong coaching, facilitation, communication, and relationship-building skills with a person-centered and youth-centered approach and a passion for supporting justice-impacted young adults in successfully entering, navigating, and advancing in the workforce.
• Knowledge of workforce development, employer engagement, and participant support practices.
• Strong organizational, documentation, and multi-tasking abilities in an outcomes-driven environment.
• Proficiency in Microsoft Office, Google Workspace, Salesforce or similar systems, and emerging tools including AI to support participant engagement and success.

Core Competencies:

• Accountability and results orientation
• Restorative and participant-centered approach
• Strong collaboration and interpersonal skills
• Professionalism, cultural competency, and ethical practice

Qualifications:

• Bachelor’s degree preferred or equivalent professional experience.
• Experience in workforce development, youth development, career services, or related fields.
• Experience working with opportunity youth or justice-impacted individuals preferred.
• Experience in employer engagement, internship coordination, or job placement strongly preferred.
• Spanish language skills are a plus.

Compensation & Benefits:

• Salary commensurate with experience
• Competitive benefits package

How to Apply

Please send a resume and cover letter to: jobs@gosonyc.org. Resumes without a cover letter will not be considered.

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